About Loft Solutions NW

Loft Solutions NW Ltd is a family-run business, both Directors Rob and Colette are brother and sister and have worked together to develop one of the best and largest loft boarding companies in Wales and the North West.

Directors

Company Director

Colette

Colette in addition to previously working for Loftzone has also worked in customer services, marketing and business development for over 20 years.

Company Director

Rob

Rob has worked in the construction industry for over 16 years and has a strong passion for this line of work and home improvements.

Managers

Office Manager

Imogen

Imogen is our fabulous Office Manager. She is responsible for managing our office and customer service teams & assists with HR & operations. The business wouldn’t be what it was without her!

Operations Manager

Tom

Tom is our trusted and remarkable operations Manager. He is responsible for overseeing the day to day operations including managing installation teams, coordinating schedules and liaising with customers and fitters. In addition, Tom helps manage the commercial side of the business.

Office Team

Customer Service Administrator

Kim

Kim is our amazing Customer Service Administrator. She assists with the day to day running of the office and will always go that extra mile for our customers!

Customer Service & HR Administrator

Rachel

Rachel takes pride in her excellent product knowledge and customer service skills. In addition to customer service Rachel also assists the Office Manager with HR duties, keeping things running smoothly every day.

Customer Service Administrator

Ellie

Ellie is one of our fabulous Customer Service Administrators. She assists with all things office and customer service related and is a valuable member of the team.